We understand that in order to deliver seamless global logistics solutions to our customers, we have to offer flexibility. This means we have to understand our customers’ logistics needs from cradle to grave and develop relationships with our suppliers and our employees that will allow us to meet their needs, sometimes long before they recognize they have them. Being flexible enough to meet our customers’ logistics requirements demands discipline. If an airfreight customer decides to modify its supply-chain to take advantage of the lower prices offered by ocean freight, we have to be there, prepared, ready and waiting to handle the transition from one mode of international transportation to the other. Providing flexibility may look easy, but as anyone at Expeditors can tell you, it takes discipline.