Growth and Knowledge
exp.o: The Expeditors Network
Our growth is driven by opportunity and made successful by applying and extending our knowledge throughout every aspect of our company. In the past year, we've developed and implemented better, faster and more direct ways to communicate and share that knowledge among our customers and ourselves. It's as basic as the need to know. And the need to know is what has shaped exp.o. An evolution of our network, exp.o puts our customers in control, giving them all the information and reporting they need to make the decisions affecting their bottom line. There is nothing passive about exp.o it provides the means to control vendor consolidation, to determine the cost, timing and method of shipment, reaching across multiple time zones and multiple currencies to create optimal consolidations while fulfilling customs requirements. Because it is driven by our customers' purchase orders it creates the ideal vehicle for managing inventory and defining distribution. exp.o's modular configuration allows our customers to combine the functions that are exactly right for them.
More importantly, we're not asking our
customers to adapt their needs to our system: exp.o adapts to them. The
information received is tailored to their own way of doing business. If
the question is how to control global logistics, the answer is exp.o. It
is a powerful tool that not only manages business on a truly global scale,
it communicates with everyone involved: customers, suppliers, carriers and
governmental agencies.Communication: Internet and Intranet
The speed of change continues to increase and the way we communicate facts, ideas and opportunities to our customers and to our employees needs to do more than just play catch up. In fact, sharing and communicating facts and ideas can help to shape and direct change. Among our more than 2,400 employees resides an enormous amount of data, experience and ideas. We're finding ways to tap all that talent and ability, and share it. Internally, we are on line with every office, to every PC on every desk, through our intranet e.net. e.net is an electronic meeting place, linking our people, offices, skills and ideas.
It provides
us with what is currently the most effective and economical way to communicate
quickly and accurately to utilize all that knowledge our people already
have and continue to gain with every new experience. But more than an exchange,
e.net is designed to be an engine that will also help to stimulate new ideas.
And outside the company, the need to convey ideas, communicate facts and
be accessible to customers, to importers and exporters, financial and industry
analysts, federal agencies and everyone that has any involvement with international
trade, customs and the movement of goods around the world, Expeditors stepped
onto the Internet in 1995. Like e.net, our website http://www.expd.com
is a ready resource of current information, new ideas, facts, regulations
and trends, continuously updated. 
As vital as every aspect of automation has become to our company, our customers and
our world, we do not approach information technology as if it were an end
in itself. We see it as a way to keep raising the bar where service is
concerned. As a way to improve our learning and enhance our knowledge,
stimulate ideas and continue to bring our performance to new levels in every
phase of what Expeditors is and does. You'd be surprised how far we'll
go for you.